Meet your AI contact center, fluent in Thai.

Gowajee is a Bangkok-based company that designs, deploys and manages Thai-native AI voice agents for enterprises. The agents make and answer phone calls in natural Thai, follow approved scripts and hand complex cases to your team. Gowajee is especially strong in financial services, including debt collection, verification and customer service. Its agents have completed more than 1.4 million calls across 30+ use cases, with 97%+ Thai speech accuracy.

An AI voice agent is software that holds a real phone conversation. It listens, understands what the caller says, replies in a natural voice and completes a task, such as confirming a payment date or verifying an identity. Unlike a traditional IVR, callers speak normally instead of pressing buttons.

Financial services is our strongest area, with lenders and insurers such as Forth Smart, Asia Premium Financing Service and Generali. We also work with retail (TVD), automotive (Toyota Buzz), real estate (Property Scout), construction materials (CPAC by SCG) and technology companies such as IT One and Set Sail Software.

Yes. Debt collection is one of our most established use cases: pre-due reminders, early-stage collections and promise-to-pay follow-up. Agents verify identity before discussing any balance, use only approved scripts, call within the hours you set and hand hardship or dispute cases to your team.

Pricing is tailored to each customer, based on call volume, use cases and integrations. Book a demo and our team will prepare a proposal for your contact center.

Gowajee is built natively for Thai, not adapted from English. Our speech-to-text and text-to-speech models are trained on real Thai call center data, so they handle the names, dialects and financial vocabulary your callers actually use.

No. Our team builds the voice agent from your requirements, tests it with you and revises it as call results come in. Your team can also make changes in the Flow Editor, and API access is available for deeper integrations.

Yes. The platform supports inbound handling, such as IVR replacement and customer support, and outbound automation, such as payment reminders, collections, verification calls and lead qualification.

Gowajee acts as a data processor under Thailand's PDPA, and a Data Processing Agreement is included in every contract. We never use your data to train AI models, and we have a zero data retention agreement with OpenAI, so call data is not stored or used for training by third-party AI providers.

Most enterprise pilots go live within 2–4 weeks, depending on integration complexity. Our team supports the full onboarding process, from flow design to telephony setup.

Hand-off controls route the call to your team when escalation is needed, such as a dispute, hardship or complaint, with the transcript so the customer does not have to repeat themselves.