Security and data protection
Banks, insurers and enterprises across Thailand trust Gowajee with their customers' conversations. This is how we look after that data.
How we protect your data
PDPA data processor
We process your customers' data only on your instructions, as a data processor under Thailand's Personal Data Protection Act.
A DPA in every contract
Every service contract includes a Data Processing Agreement that sets out what each party is responsible for.
Zero data retention with OpenAI
Under our agreement with OpenAI, call data is not logged, stored or used for training on their side.
Never used for training
We do not use your data to train AI models, ours or anyone else's.
Enterprise cloud infrastructure
Gowajee runs on Google Cloud and AWS, whose infrastructure is certified under ISO 27001 and SOC 2.
Access you control
Role-based access and call recording permissions decide who on your team can see and hear what.
Going through procurement?
Our team will walk your IT, risk and legal teams through how Gowajee handles data, answer your security questionnaire and share our Data Processing Agreement during evaluation.
Discover what Gowajee can do for you
See how Gowajee can help your team deliver better outcomes on every call, in Thai.
Book a demoOr email contact@gowajee.ai