Call Analytics
Stop manually reviewing call recordings. Gowajee's AI analytics does it for you, at scale, after every single call.
Every call analyzed. Every insight surfaced automatically.
Gowajee's analytics layer works on two levels. In real time, you can monitor live call performance (active sessions, intent detection and hand-off triggers) from a unified dashboard. After each call ends, our LLM-powered post-call analysis automatically extracts intent, outcome and key signals without any manual review.
You can also define custom analytics fields tailored to your use case, such as lead score, qualification status, objection type or any business-specific metric, rolled up across all campaigns in your BI dashboard.
Key points
- Real-time dashboard: live call monitoring and active session tracking
- Post-call AI analysis on every call, automatic with no manual review
- Custom analytics fields per use case
- Campaign-level BI reporting: volumes, outcomes and trends
- Full call recordings with role-based access
Explore the platform
Thai Speech AI (ASR & TTS)
Built natively for Thai. Handles accents, dialects and the vocabulary your callers actually use.
Learn more →Flow Editor
The visual canvas where our team builds your agent, and where your team can make edits too.
Learn more →Contact Center Automation
Inbound and outbound calls at scale, 24/7, with hand-off to people when needed.
Learn more →Enterprise API
Connect your CRM, telephony and internal systems. Low latency, real-time streaming.
Learn more →Enterprise-Grade Security
PDPA, a DPA in every contract, zero data retention with OpenAI, role-based access.
Learn more →Discover what Gowajee can do for you
See how Gowajee can help your team deliver better outcomes on every call, in Thai.
Book a demoOr email contact@gowajee.ai